Chapter 1. Welcome!
Article 1. Purpose
Article 2. Effect and Modification of Terms and Conditions
Article 3. Additional Terms
Article 4. Definition of Terms
Chapter 2. NeoLAB Service Agreement
Article 5. Formation of Agreement
Article 6. Limitation of NeoLAB Service Use
Chapter 3. Use of the NeoLAB Service
Article 7. Provision of the NeoLAB Service
Article 8. Modification and Termination of the NeoLAB Service
Article 9. Management of the NeoLAB Service
Chapter 4. Obligation of Contracting Parties
Article 10. Obligation of the Users
Article 11. Protection of Personal Information
Article 12. Notification and Announcement to the Users
Chapter 5. Termination of the Service
Article 13. Termination of the Service
Article 14. Indemnification for Damage
Article 15. Dispute Settlement
Chapter 1. Welcome!
Article 1. Purpose
Thank you for using the Services provided by NeoLAB Convergence, Inc. (hereinafter, the “Company’). The Company has established the “NeoLAB Service Terms and Conditions” thereto (hereinafter, the “Terms and Conditions”) to provide a more diverse and convenient Internet and mobile Services. THIS Terms and Conditions prescribes general provisions about the rights, duties and responsibilities, terms of use, and procedures required in use of the Service. The Company appreciates your taking time to read it carefully.
Article 2. Effect and Modification of Terms and Conditions
1 This Terms and Conditions shall be posted in the relevant pages of NeoLAB Service Website or in other ways, and shall enter into force between the Parties that have consented hereto.
2 The Company, if deemed necessary, can modify this Terms and Conditions within the scope not contravening the relevant laws and regulations. In such case, the amended contents shall be announced or notified by the Company at least seven (7) days prior to the effective date via electronic notice in the Service.
3 Unless you explicitly refuse to accept the aforementioned modification within a set period, from the date of announcement or notification hereby to seven (7) days after the effective date, the Company shall presume your consent thereto. Unless you agree to the revised Terms and Conditions, you may terminate the Service Agreement at any time.
4 If you accept the most recent version of Terms and Conditions, it is deemed that you would have accepted all the previous versions of Terms and Conditions.
Article 3. Additional Terms
Any matters that are not prescribed in this Terms and Conditions shall be subject to the relevant laws and regulations, Terms of Service of individual Services, and Operation Policies and Rules set forth by the Company (hereinafter, the “Guiding Principles”).
Article 4. Definition of Terms
1 The Terms herein shall be defined as follows:
1) “NeoLAB Service” refers service offered by the Company to a user.
2) “User” refers to a person who uses NeoLAB Service.
Chapter 2. NeoLAB Service Agreement
Article 5. Formation of Agreement
1 Users can use NeoLAB Service by transferring certain information of your accounts at other platforms.
2 The NeoLAB Service Agreement shall come into effect as a user starts using NeoLAB Service.
Article 6. Limitation of NeoLAB Service Use
1 Anyone pursuant to the Article 5 shall be permitted in principle to use the NeoLAB Service by the Company; provided, however, that the Company may withhold or refuse its approval on use of the NeoLAB Service, if a case falls under any of the following subparagraphs. Anyone under the age of 16 shall not use the NeoLAB Service.
1) Provided that the Company has suspended your use of NeoLAB Service under this Terms and Conditions or Guiding Principles
2) Provided that you have attempted to create a NeoLAB Service by using a third party’s name, email address or personal information
3) Provided that you enter no required information, or false information in the process of creating a NeoLAB Service
4) Provided that there is no sufficient capacity to provide the Service
5) Provided that any technical issue is detected in providing the Service
6) Provided that the Company admits the financial or technical needs thereof
7) Provided that any user whose qualification has been suspended attempts to arbitrarily terminate and re-enter the Service Agreement within the period of such regulatory measures
8) Provided that any attempt to contravene the relevant laws and regulations or Guiding Principles set forth by the Company occurs
2 Provided that you turn out to have created a NeoLAB Service against the Article 6 section 1, the Company may impose proper restrictions by immediately suspending the use of NeoLAB Service by you.
Chapter 3. Use of the NeoLAB Service
Article 7. Provision of the NeoLAB Service
1 The Service herein provided in association with NeoLAB Service (hereinafter, the “NeoLAB Service” or the “Service”) is defined as follows:
1) NeoLab Service is a service that provides various functions such as storage, sharing, editing, etc. by digitally processing analog writing written on NCODE™ with Neo smartpen.
2 To provide better NeoLAB Service, the Company may display in the Service Page various information including notices, admin messages and other advertisements regarding use of the Service, provided, however, that commercial information shall be transmitted only with a user’s prior consent to reception.
Article 8. Modification and Termination of the NeoLAB Service
1 The Company exerts every effort in providing the Service 24/7/365. If a case falls under any of the following subparagraphs, all or part of the Service may be restricted or suspended by the Company.
1) Regular or provisional check for equipment maintenance of the NeoLAB Service
2) Service disruption due to blackout, equipment failure, or traffic overload
3) Any case that the Company can no longer maintain the NeoLAB Service due to changes in circumstance including termination of agreements with the Company’s partner(s), the government order/restriction, etc.
4) Natural disaster, national emergency, or other force majeure events
2 Service suspension due to any of the foregoing causes shall be notified or announced to you, provided that any cause that the Company is unable to predict or control (ex. Disc/server failure or system down without the Company’s negligence) shall make an exception of prior notification or announcement herein. However, even for such exceptional cause, the Company shall exert its utmost effort to recover the Service at the earliest possible time.
3 Modification or termination of the Service shall be individually notified via electronic note or pop-up message in the Service.
Article 9. Management of the NeoLAB Service
1 The NeoLAB Service shall be used only by its holder, and any access by other person must be banned. The User shall manage his/her password in person to allow no one to appropriate his/her NeoLAB Service. The Company may require both password and additional verification to prevent abuse of the NeoLAB Service by other person. In case of the foregoing appropriation, please report it via the Customer Center. The Company exerts its utmost effort to inform how to prevent such appropriation.
2 The Users can view and modify their information in the page of Account Settings on the NeoLAB Service website. However, you may not be able to change some information including other personal verification information and NeoLAB Service required for provision and maintenance of NeoLAB Service. In case of such modification, an additional user identification may be required. If you wish to update any information you entered at the time of sign-up, you can modify it in person or contact us via email or Customer Service.
3 The Company takes no responsibility for any loss attributable to your negligence in timely updating the NeoLAB Service Information.
Chapter 4. Obligation of Contracting Parties
Article 10. Obligation of the Users
1 The Users must perform none of the following activities in use of the Service.
1) Enter false fact while applying or modifying the Service; appropriate or unjustifiably use other’s account to use NeoLAB Service; use other’s name
2) Defame or injure other’s reputation
3) Upload lewd materials on the bulletin board and/or connect (link) harmful sites
4) Violate other rights of the Company or a third party including copyright
5) Disseminate to others any information, sentence, figure, or voice against public order and/or good morals and manners
6) Register or circulate computer viruses to cause malfunction of equipment, and/or destroy and disrupt information related to the NeoLAB Service
7) Transmit any information, in bad faith, that can interfere or impede a stable Service operation, or any commercial information or Spam Mails against recipient’s explicit refusal of reception
8) Copy, alter, distribute, sell, transfer, lend, secure or allow others to use the Service or part of software thereof without the Company’s consent; and/or copy, disassemble, imitate or transform the Service including reverse-engineering of software or any attempt to extract source code
9) Personate a false identity of other person and/or misrepresent the relationship with other person; collect, store and/or disclose other User’s personal information
10) Circulate false information to provide oneself or others with proprietary benefits, or to damage others
11) Circulate any information to arrange prostitution or mediate lewd acts; interfere other’s daily life by having utterance, sound, writing or video clip that arouses shame, revulsion or fear continuously reached to the aforementioned other person
12) Transmit or publish any information (including computer program) prohibited by the relevant laws and regulations
13) Upload a post, or transmit email or message by disguising or personating any officer or administrator of the Company or appropriating other’s name
14) Post any material that contains software virus, other computer code, file or program designed to disrupt or destroy normal operation of computer software, hardware, and electronic communication devices; and/or transmit the foregoing via email
2 Users shall neither transfer nor grant their rights to use and legal status hereby, nor impignorate the foregoing rights and status.
3 Unless a User abides by the relevant laws and regulations, and all sorts of Terms and Conditions or Policies of the Company, his/her contravention may be investigated; his/her use of the Service may be temporarily or continuously suspended; or his/her resubscription may be restricted by the Company.
Article 11. Protection of Personal Information
The primary task of the Company is to securely process the User’s personal information. Such information shall be used to provide a seamless Service only within purpose and scope agreed between the Parties hereto. Unless the Users have made a separate consent, or except as otherwise prescribed in the relevant laws and regulations, the Company must not provide the User’s personal information to any third party, which the Users can rest assured. The Users can find which efforts the Company exerts to securely process their personal information in the NeoLAB Service Privacy Policy.
Article 12. Notification and Announcement to the Users
Communication with the Users is most valued by the Company. The Users can visit Customer Center(_cs@neolab.net, +82 1588-6239) and raise their opinions at any time. Notification for all Users shall come into force by being posted in the Service Notification for no less than seven (7) days. Any notification that may gravely affect your conditions shall be announced via electronic note or pop-up message in the Service.
Chapter 5. Termination of the Service
Article 13. Termination of the Service
1 The Users can apply for the termination of the Service Agreement at any time in use of the menu provided in the Services. The Company will take actions accordingly in a swift manner as prescribed under the relevant laws and regulations.
2 Provided that there exists no record of signing into or accessing the Service for a certain period of time stipulated in the relevant laws and regulations, the Company may discard or separately store the User’s information after notifying such measures to a registered email address or any other valid methods. If any essential information to activate the NeoLAB Service lacks thereby, this Service Agreement may be terminated.
3 Upon termination of the Service Agreement, any information associated with the NeoLAB Service and the individual Service shall be deleted, except as otherwise prescribed in applicable laws and Privacy Policy; provided, however, that any matter related to data deletion including posts written in each individual Service may be pursuant to the Terms and Conditions thereof.
4 The Users can attempt to re-enter into the Service Agreement, even after termination of the Agreement.
Article 14. Indemnification for Damage
1 With regard to the Service, the Company must not assure or guarantee any specific matters that are not prescribed in this Terms and Conditions within the scope permitted under the relevant laws and regulations. The Company shall provide no warranty on credibility and accuracy of information, data and fact posted in the Service in a way that a third party offers or the User writes, and shall take no responsibility for any loss occurred without the Company’s negligence.
2 The Company will compensate for any loss caused by its negligence under this Terms and Conditions and the relevant laws and regulations; provided, however, that the Company shall take no responsibility for any loss occurred without its negligence as prescribed in the following subparagraphs. Furthermore, the Company shall take no liability for indirect, particular, consequential, disciplinary and punitive loss.
1) Any loss occurred in an uncontrollable state including natural disaster or equivalent force majeure
2) Service error due to reasons attributable to the Users
3) Personal loss arising from access to or use of the Service
4) Any loss originated from illegal access to or use of the Company’s Server by a third party
5) Any loss originated from impeded transmission to or from the Company’s Server by a third party
6) Any loss originated from transmission or spread of malware by a third party
7) Any loss arising from use of the Service by a third party including damage or defamation caused by omission, deletion, destruction, etc. of transmitted data
8) Any other loss arising from acts of the Company that are not intentional or negligent
Article 15. Dispute Settlement
This Terms and Conditions or the Service shall be stipulated and executed under the laws and regulations of the Republic of Korea exclusive of conflict of laws principles. In case of any disputes arising out of or related to use of the Service between the Parties concerned, the Company shall faithfully consult with the other Party hereto to resolve such issues. Unless the foregoing conflicts are settled, such conflicts shall be resolved only through a lawsuit filed only at a Seoul Central District Court in Seoul, Republic of Korea.
[1] NeoLAB Service includes Neo Studio, Neolab Cloud , Gridaboard and any other service offered by NeoLAB Convergence.